▼33%
R141,368
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 86k
MEDIAN
ZAR 141k
90%
ZAR 250k
The average salary for a Customer Service Representative (CSR) is R141,368 in 2025
Base Salary
R86k - R250k
Bonus
R1 - R31k
Commission
R0 - R12k
Total Pay
R84k - R247k
Is Average Mid-Career Customer Service Representative (CSR) with Data Entry Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Representative (CSR)s?
What Do Customer Service Representative (CSR)s Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Representative (CSR)
Medical
45%
Dental
5%
Vision
5%
None
55%
Gender Breakdown for Customer Service Representative (CSR)s
Female
64.3%
Male
35.7%
This data is based on 28 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Representative (CSR)s
What is the highest pay for Customer Service Representative (CSR)s?
Our data indicates that the highest pay for a Customer Service Representative (CSR) is ZAR 250k / year
What is the lowest pay for Customer Service Representative (CSR)s?
Our data indicates that the lowest pay for a Customer Service Representative (CSR) is ZAR 86k / year
How can Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.