▼41%
R153,099
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 73k
MEDIAN
ZAR 153k
90%
ZAR 306k
The average salary for a Customer Service Representative (CSR) is R153,099 in 2025
Base Salary
R73k - R306k
Bonus
R1k - R41k
Profit Sharing
R491 - R8k
Commission
R1k - R121k
Total Pay
R71k - R308k
Is Average Customer Service Representative (CSR) with Problem Solving Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Representative (CSR)s?
What Do Customer Service Representative (CSR)s Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Representative (CSR)
Medical
37%
Dental
5%
Vision
5%
None
63%
Gender Breakdown for Customer Service Representative (CSR)s
Female
58.3%
Male
40.8%
This data is based on 211 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Representative (CSR)s
What is the highest pay for Customer Service Representative (CSR)s?
Our data indicates that the highest pay for a Customer Service Representative (CSR) is ZAR 306k / year
What is the lowest pay for Customer Service Representative (CSR)s?
Our data indicates that the lowest pay for a Customer Service Representative (CSR) is ZAR 73k / year
How can Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.