South Africa
Job
Customer Service Agent

Average Customer Service Agent Salary in Cape Town, Western Cape

Pay
Job Details
Skills
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How should I pay?Price a Job
What am I worth?Find market worth
R154,806
/ year

Avg. Base Salary (ZAR)
25%
ZAR 98k
MEDIAN
ZAR 155k
75%
ZAR 228k

The average salary for a Customer Service Agent is R154,806 in 2025

Base Salary
R98k - R228k
Bonus
R0 - R7k
Profit Sharing
R0 - R12k
Total Pay
R80k - R245k
Based on 10 salary profiles (last updated Mar 03 2025)
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What Do Customer Service Agents Do?

Find your market worth – how it works:

Gender Breakdown for Customer Service Agents

Female
87.5%
Male
12.5%
This data is based on 8 survey responses. Learn more about the gender pay gap.
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FAQs About Customer Service Agents

What is the highest pay for Customer Service Agents in Cape Town?

Our data indicates that the highest pay for a Customer Service Agent in Cape Town is ZARNaN / year

What is the lowest pay for Customer Service Agents in Cape Town?

Our data indicates that the lowest pay for a Customer Service Agent in Cape Town is ZARNaN / year

How can Customer Service Agents increase their salary?

Increasing your pay as a Customer Service Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Agent that oversees more junior Customer Service Agents, this experience can increase the likelihood to earn more.

WHAT AM I WORTH?
What your skills are worth in the job market is constantly changing.
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