▼27%
R455,036
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
25%
ZAR 400k
MEDIAN
ZAR 455k
75%
ZAR 825k
The average salary for a Customer Experience Manager is R455,036 in 2025
Base Salary
R400k - R825k
Bonus
R0 - R47k
Total Pay
R411k - R890k
Is Average Experienced Customer Experience Manager with Customer Service Metrics Skills Salary in South Africa your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Customer Experience Managers?
▲34%
What Do Customer Experience Managers Do?
Customer Experience Manager Tasks
- Design, develop, and implement customer experience programs.
- Evaluate and report on customer experience program metrics and outcomes.
- Monitor and share customer insights and recommendations to drive customer experience program development.
- Manage and standardize customer experience programs across teams.
Find your market worth – how it works:
Common Health Benefits for a Customer Experience Manager
Medical
40%
Dental
20%
Vision
20%
None
60%
Gender Breakdown for Customer Experience Managers
Female
50.0%
Male
50.0%
This data is based on 4 survey responses. Learn more about the gender pay gap.
FAQs About Customer Experience Managers
What is the highest pay for Customer Experience Managers?
Our data indicates that the highest pay for a Customer Experience Manager is ZARNaN / year
What is the lowest pay for Customer Experience Managers?
Our data indicates that the lowest pay for a Customer Experience Manager is ZARNaN / year
How can Customer Experience Managers increase their salary?
Increasing your pay as a Customer Experience Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Experience Manager that oversees more junior Customer Experience Managers, this experience can increase the likelihood to earn more.