▼16%
R420,185
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 173k
MEDIAN
ZAR 420k
90%
ZAR 870k
The average salary for a Customer Experience Manager is R420,185 in 2025
Base Salary
R173k - R870k
Bonus
R10k - R194k
Profit Sharing
R0 - R27k
Commission
R0 - R113k
Total Pay
R206k - R967k
Is Average Customer Experience Manager Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Experience Managers?
What Do Customer Experience Managers Do?
Customer Experience Manager Tasks
- Design, develop, and implement customer experience programs.
- Evaluate and report on customer experience program metrics and outcomes.
- Monitor and share customer insights and recommendations to drive customer experience program development.
- Manage and standardize customer experience programs across teams.
Find your market worth – how it works:
Common Health Benefits for a Customer Experience Manager
Medical
39%
Dental
7%
Vision
7%
None
61%
Gender Breakdown for Customer Experience Managers
Female
73.0%
Male
27.0%
This data is based on 37 survey responses. Learn more about the gender pay gap.
FAQs About Customer Experience Managers
What is the highest pay for Customer Experience Managers?
Our data indicates that the highest pay for a Customer Experience Manager is ZAR 870k / year
What is the lowest pay for Customer Experience Managers?
Our data indicates that the lowest pay for a Customer Experience Manager is ZAR 173k / year
How can Customer Experience Managers increase their salary?
Increasing your pay as a Customer Experience Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Experience Manager that oversees more junior Customer Experience Managers, this experience can increase the likelihood to earn more.