South Africa
Job
Customer Care Specialist

Average Customer Care Specialist with Customer Relationship Management (CRM) Skills Salary in South Africa

Pay
Job Details
Skills
Job Listings
How should I pay?Price a Job
What am I worth?Find market worth
R192,000
/ year

Avg. Base Salary (ZAR)

The average salary for a Customer Care Specialist is R192,000 in 2025

Base Salary
R0 - R192k
Bonus
R0 - R16k
Total Pay
R0 - R192k
(last updated Aug 08 2021)
Is Average Customer Care Specialist with Customer Relationship Management (CRM) Skills Salary in South Africa your job title? Find out what you should be paid
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What Do Customer Care Specialists Do?

Customer Care Specialist Tasks
  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.
Find your market worth – how it works:

Common Health Benefits for a Customer Care Specialist

None
100%

Gender Breakdown for Customer Care Specialists

Female
66.7%
Male
33.3%
This data is based on 3 survey responses. Learn more about the gender pay gap.
benefits-icon

FAQs About Customer Care Specialists

What is the highest pay for Customer Care Specialists?

Our data indicates that the highest pay for a Customer Care Specialist is ZARNaN / year

What is the lowest pay for Customer Care Specialists?

Our data indicates that the lowest pay for a Customer Care Specialist is ZARNaN / year

How can Customer Care Specialists increase their salary?

Increasing your pay as a Customer Care Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Care Specialist that oversees more junior Customer Care Specialists, this experience can increase the likelihood to earn more.

WHAT AM I WORTH?
What your skills are worth in the job market is constantly changing.
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