▼7%
R103,298
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 58k
MEDIAN
ZAR 103k
90%
ZAR 184k
The average salary for a Customer Care Agent is R103,298 in 2025
Base Salary
R58k - R184k
Bonus
R2k - R9k
Total Pay
R45k - R181k
Is Average Customer Care Agent Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Care Agents?
Find your market worth – how it works:
Common Health Benefits for a Customer Care Agent
Medical
50%
None
50%
Gender Breakdown for Customer Care Agents
Female
71.4%
Male
28.6%
This data is based on 14 survey responses. Learn more about the gender pay gap.
FAQs About Customer Care Agents
What is the highest pay for Customer Care Agents?
Our data indicates that the highest pay for a Customer Care Agent is ZAR 184k / year
What is the lowest pay for Customer Care Agents?
Our data indicates that the lowest pay for a Customer Care Agent is ZAR 58k / year
How can Customer Care Agents increase their salary?
Increasing your pay as a Customer Care Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Care Agent that oversees more junior Customer Care Agents, this experience can increase the likelihood to earn more.