Avg. Base Salary (ZAR)
The average salary for a Call Center Representative is R193,000 in 2025
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What Do Call Center Representatives Do?
- Consult with customers by telephone to provide information, take orders, answer questions and handle complaints.
- Place outbound calls, following a script to generate sales.
- Investigate and follow up on customer problems.
- Document outcomes and steps taken.
- Update customer files and databases.
Common Health Benefits for a Call Center Representative
Gender Breakdown for Call Center Representatives
FAQs About Call Center Representatives
What is the highest pay for Call Center Representatives?
Our data indicates that the highest pay for a Call Center Representative is ZARNaN / year
What is the lowest pay for Call Center Representatives?
Our data indicates that the lowest pay for a Call Center Representative is ZARNaN / year
How can Call Center Representatives increase their salary?
Increasing your pay as a Call Center Representative is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Representative that oversees more junior Call Center Representatives, this experience can increase the likelihood to earn more.