▼15%
R85,133
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 9k
MEDIAN
ZAR 85k
90%
ZAR 194k
The average salary for a Call Center Agent is R85,133 in 2025
Base Salary
R9k - R194k
Bonus
R786 - R15k
Profit Sharing
R0 - R2k
Commission
R503 - R50k
Total Pay
R27k - R182k
Is Average Early-Career Call Center Agent with Inbound Calls Skills Salary in South Africa your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Call Center Agents?
What Do Call Center Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Call Center Agent
Medical
37%
Dental
7%
Vision
7%
None
63%
Gender Breakdown for Call Center Agents
Female
50.6%
Male
49.4%
This data is based on 87 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Agents
What is the highest pay for Call Center Agents?
Our data indicates that the highest pay for a Call Center Agent is ZAR 194k / year
What is the lowest pay for Call Center Agents?
Our data indicates that the lowest pay for a Call Center Agent is ZAR 9k / year
How can Call Center Agents increase their salary?
Increasing your pay as a Call Center Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Agent that oversees more junior Call Center Agents, this experience can increase the likelihood to earn more.