Avg. Base Hourly Rate (ZAR)
The average hourly pay for a Call Center Agent is R40.29 in 2025
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What Do Call Center Agents Do?
- Consult with customers by telephone to provide information, take orders, answer questions and handle complaints.
- Place outbound calls, following a script to generate sales.
- Investigate and follow up on customer problems.
- Document outcomes and steps taken.
- Update customer files and databases.
Common Health Benefits for a Call Center Agent
Gender Breakdown for Call Center Agents
FAQs About Call Center Agents
What is the highest pay for Call Center Agents?
Our data indicates that the highest pay for a Call Center Agent is ZARNaN / hour
What is the lowest pay for Call Center Agents?
Our data indicates that the lowest pay for a Call Center Agent is ZARNaN / hour
How can Call Center Agents increase their salary?
Increasing your pay as a Call Center Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Agent that oversees more junior Call Center Agents, this experience can increase the likelihood to earn more.