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Technical Support Specialist Reviews
What is it like working as a Technical Support Specialist?
January 2017
Advancement Opportunites.
Technical Support Specialist in Streetsboro:
Make sure you obtain certifications.
November 2016
I love it just need more money for my family.
Technical Support Specialist:
Pros: Great Perks and Benefits.
Cons: Low income.
July 2016
All the Things My Boss Doesn't Know About My Job.
Technical Support Specialist:
My job was completely mis-represented during my interview, mainly because my boss didn't really know what was involved. I'm a graphic designer by training and experience and was told I'd be designing forms for the medical record at the hospital. What I actually do is produce pre-designed records, revise them and and then guide them through review committees and ultimately track them forevermore. When I arrived there was a back-log of about 150 forms in revision. After a couple years I was able to bring everything up to date. Because I was a tenured graphic designer I was able to improve the production process to make it much more efficient. And, because of my interpersonal skills I've been able to develop a rapport with the nursing staff (my main clients). This job requires much patience and in depth knowledge of graphics production and digital software used in the process. I have also joined the Web Team and help maintain web pages on a daily basis.
July 2016
Learn to love what you do.
Technical Support Specialist:
Stay current on new computer systems and software packages.
June 2016
Problem solver.
Technical Support Specialist:
Try to stay calm, being organised and good attention to detail, helps prevent mistakes, taking a leadership course helps to manage co-workers.
June 2016
Education Office.
Technical Support Specialist:
Pros: Helping kids. Days off. Benefits.
Cons: Not living wage for area. Cant afford rent to be reasonable distance to work. Cant afford car to get through snow to work.
April 2016
Lot of traveling, big workload, poor management team.
Technical Support Specialist:
Pros: Flexibility, close to technology.
Cons: Traveling, workload.
Technical Support Specialist Job Listings
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