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Last updated Jan 24 2025
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Technical Support Manager Reviews
What is it like working as a Technical Support Manager?
July 2017
Great opportunities.
Technical Support Manager in London:
Pros: Working in London can be challenging but once you're settled and know what you want in terms of career then opportunities are endless.
Cons: Really expensive living and commuting to work.
June 2017
Do work.
Technical Support Manager in Lubbock:
Know your people a person that feels like you appreciate them will do more then you expect.
April 2017
Nice Area.
Technical Support Manager in Kitchener:
Pros: This is a great area to work. Lots of opportunity and a great community.
Cons: Some companies have not caught up to modern leadership and management practises...still have a tendency to use outdated methods.
March 2017
Technical Support Manager in Petaling Jaya:
Pros: Working with the latest technologies in the industry.
The satisfaction of seeing my design and concept being implemented successfully and meeting the customers requirements.
Cons: Having to bite the bullet with some technical issues that are out of our hands to solve. We just have to take the shots and do what we can to please the customers.
October 2016
Work flexibility, office conditions, the management.
Technical Support Manager:
Pros: Work flexibility, office conditions, the management.
Cons: Extra hours work.
September 2016
Technical Support Manager:
Pros: Working with students, managing students, eager to learn employees, low turn over rate due to work atmosphere that we as managers of the support desk have created. Efficient, one on one tech support for Windows and Macintosh, operating system troubleshooting, network support, SaaS(Software as a service), hardware diagnostics. Direct coworkers and most team members are supportive of one another.
Cons: No culture in the workplace, management does not care about its employees, no perks/benefits outside of health/dental/vision and retirement. Higher positions are not filled, boundaries are not established for lower level employees, some employees try to micro manage an area they do not have any working knowledge of, priorities are not set properly. Working 6 or more days a week, unacknowledged of hard work. No room for growth in current position, network and new skills being acquired is severely limited. Communication is not transparent.
September 2016
Technical Support Manager:
Always play a team role and be resilient whenever needed. Continue innovating and spend value time with team to improve process.
Technical Support Manager Job Listings
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