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Last updated Jan 29 2025
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Support Technician, Information Technology (IT) Reviews
What is it like working as a Support Technician, Information Technology (IT)?
May 2014
Support Technician, Information Technology (IT):
Pros: Its flexible, challenging, learn new softwares.
Cons: No leave granted, there are no resources.
April 2014
Certifications.
Support Technician, Information Technology (IT):
Make sure that you attain all certifications that you can before you start your position.
March 2014
Stress Level Are High With The Management.
Support Technician, Information Technology (IT):
Pros: Its great and the working environment is good and so is our co-workers.
Cons: The manangement.
February 2014
Know What You're Worth.
Support Technician, Information Technology (IT):
Make sure you know what you're worth. Experience can trump certifications in a lot of cases.
February 2014
Overloaded.
Support Technician, Information Technology (IT):
Pros: I deal with all the staff, from Directors to clerical. I enjoy fixing problems and helping others. I enjoy teaching others when it comes to software they don't understand or haven't used much. I enjoy being able to "save the day" when it comes to a computer/network problem.
Cons: I feel that I am spread to thin, I cannot do my best because of the time restraints, you can only do so much in 8 hours. No overtime is allowed. I feel I could better handle some issues if I had some training on those specific types of issues. Company does not pay employees to take classes or even encourage that.
February 2014
It's Okay.
Support Technician, Information Technology (IT):
Pros: Coworkers are great and my immediate manager is fantastic.
Cons: Stressful work trying to balance happy customers with stats. I feel very under appreciated by the company, expendable. No real feeling of job security. Shift changes sometimes happens in 8 hours without warning.
January 2014
Support Technician, Information Technology (IT):
Pros: Not so good.
Cons: Working hours are odd.
Support Technician, Information Technology (IT) Job Listings
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