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Scheduling Coordinator Reviews
What is it like working as a Scheduling Coordinator?
February 2015
Scheduling Coordinator:
Cons: The verbal abuse from staff and the feeling that the job has no end.
December 2014
Don't Stay Too Long.
Scheduling Coordinator:
Don't stay too long.
July 2014
Scheduling Coordinator:
Negotiate your salary. I'm paid less then the males that have had my job in the past.
February 2014
Scheduling And Forecasting Analyst.
Scheduling Coordinator:
Pros: Monitor site to support SLAs.
Resolve escalated issues and requests from site management.
Root cause analysis of SLA deviations, action plan development and resolution.
Monitor real-time agent TotalView schedule adherence.
Monitor site adherence.
Monitor attendance.
Key daily exception requests and update schedules.
Cross-train with Scheduling Analyst.
Optimize breaks the day of or day before the actual schedule.
Administer entitlement planning and scheduling.
Schedule ADHOC intra-day training requests and update schedules.
Produce and analyze daily efficiency reports (representative availability, access level etc.)
Attend centralized and/or site management meeting, as required.
Back-up support scheduling and forecasting analyst.
Cons: I like everything about my job if something bothers I handle with equanimity rest I believe in spontaneous focus and hard work.
Scheduling Coordinator Job Listings
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