Average Entry-Level Product Support Engineer Salary

$62,015
Avg. Base Salary (USD)
10%
$49k
MEDIAN
$62k
90%
$86k

The average salary for a Product Support Engineer is $62,015 in 2025

Base Salary
$49k - $86k
Bonus
$93 - $13k
Total Pay
$42k - $86k
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What is the Pay by Experience Level for Product Support Engineers?

What Do Product Support Engineers Do?

Product Support Engineer Tasks
  • Analyze and resolve customer concerns and problems, diagnose the root cause, and document interactions.
  • Provide on-call and ongoing troubleshooting, technical, and hardware advice and suggestions.
  • Support remote and local upgrades, installations, and maintenance.
  • Conduct trainings and create documentation for other engineers, users, and other audiences.
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FAQs About Product Support Engineers

What is the highest pay for Product Support Engineers?

Our data indicates that the highest pay for a Product Support Engineer is $86k / year

What is the lowest pay for Product Support Engineers?

Our data indicates that the lowest pay for a Product Support Engineer is $49k / year

How can Product Support Engineers increase their salary?

Increasing your pay as a Product Support Engineer is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Product Support Engineer that oversees more junior Product Support Engineers, this experience can increase the likelihood to earn more.