▼29%
$87,621
Avg. Base Salary (USD)
/ year
Avg. Base Salary (USD)
10%
$64k
MEDIAN
$88k
90%
$116k
The average salary for a Product Support Engineer is $87,621 in 2025
Base Salary
$64k - $116k
Bonus
$2k - $10k
Profit Sharing
$1k - $10k
Total Pay
$63k - $117k
Is Average Product Support Engineer Salary your job title? Find out what you should be paid
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What is the Pay by Experience Level for Product Support Engineers?
What Do Product Support Engineers Do?
Product Support Engineer Tasks
- Analyze and resolve customer concerns and problems, diagnose the root cause, and document interactions.
- Provide on-call and ongoing troubleshooting, technical, and hardware advice and suggestions.
- Support remote and local upgrades, installations, and maintenance.
- Conduct trainings and create documentation for other engineers, users, and other audiences.
Find your market worth – how it works:
How do Product Support Engineers Rate Their Jobs?
Based on 17 responses, the job of Product Support Engineer has received a job satisfaction rating of 3.44 out of 5. On average, Product Support Engineers are satisfied with their job.
Common Health Benefits for a Product Support Engineer
Medical
86%
Dental
84%
Vision
75%
None
9%
Gender Breakdown for Product Support Engineers
Male
78.7%
Female
21.3%
This data is based on 47 survey responses. Learn more about the gender pay gap.
FAQs About Product Support Engineers
What is the highest pay for Product Support Engineers?
Our data indicates that the highest pay for a Product Support Engineer is $116k / year
What is the lowest pay for Product Support Engineers?
Our data indicates that the lowest pay for a Product Support Engineer is $64k / year
How can Product Support Engineers increase their salary?
Increasing your pay as a Product Support Engineer is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Product Support Engineer that oversees more junior Product Support Engineers, this experience can increase the likelihood to earn more.