Highly Satisfied
Last updated Apr 15 2025
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Patient Services Representative Reviews
What is it like working as a Patient Services Representative?
April 2020
Brings healing to patient experience.
Patient Services Representative in St. Louis:
Pros: SSM makes my job feel important. I matter and the work I do matters
Cons: For the COVID-19, there wasn’t a plan already set in place for remote work. But I like that plans were made in a timely fashion
February 2020
Rewarding. Stressful at times however I still feel it is rewarding to be able to help my patients.
Patient Services Representative in Chester Springs:
Pros: Patients, coworkers, doctors
Cons: Haven’t found something I don’t like aside if I feel like I should be paid more for my knowledge and help that I give
February 2020
Comfortable but stressful.
Patient Services Representative in Cincinnati:
Pros: I love the atmosphere on the basic outwards appearance, and the relaxed environment.
Cons: I feel employees are in the dark about company plans. I feel we are lied to about specific details in order to keep us from looking for other employment with other companies.
January 2020
The Harris Dermatology Family.
Patient Services Representative in Fort Myers:
Pros: I enjoy that we all work together as a team and don't miss a beat! We have the BEST customer service and it shows.
Cons: The patients who're angry and don't take the time to learn something new.
January 2020
Patient Services Representative in Glendale Heights:
Employer needs to recognize loyal employees. And pay them accordingly. Need to do a salary survey with other employers. They put a lot of work on patient access when another department isn’t doing their job.
December 2019
Interesting.
Patient Services Representative in Phoenix:
Pros: Patient care
Cons: Management
November 2019
Patient Services Representative in Canandaigua:
Pros: The patients
Cons: Manager is extremely unprofessional and enjoys ridiculing other staff members.
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