Patient Services Representative Reviews - Page 2

3.7
(269)
Highly Satisfied
Last updated Jan 29 2025
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Patient Services Representative Reviews

What is it like working as a Patient Services Representative?

March 2021
Over worked with no pay increase.
Patient Services Representative in Meridian:
Pros: The hours and coworkers
Cons: No pay raises! Expectation is high with yearly evaluations and never a pay increase.
February 2021
Great on most days but we do have those patients that test us us from time to time. I like working at my current position.
Patient Services Representative in Raleigh-Durham:
Pros: 12 hour shifts
Cons: Probably Duke not offering flexible hours on holidays like other medical facilities do.
October 2020
Hospital needs complete restructuring.
Patient Services Representative in Sheldon:
Pros: The patients
Cons: Everyone inspects, questions, and changes what is done to fit their own needs despite what is best/wanted for the patient. There is no way to earn permanent, positive, or respected responsibilities. There is no job security, from being fired because you’re not a personal friend of the management, to position eliminations for unknown or contradicted reasoning.
September 2020
I love the community and the diversity.
Patient Services Representative in Minneapolis:
Pros: I like that public transit is very accessible
Cons: equal pay is not an option for women of color
June 2020
Fast paced, rewarding if you stay a PSR.
Patient Services Representative in Brattleboro:
Pros: Finding ways I can help people get the work done they need.
Cons: Management transparency.
June 2020
Low Pay - High Stress.
Patient Services Representative in Elk River:
Pros: My experience as a certified dental assistant significantly improves my current position.
Cons: Low pay for a high stress job. Not being fairly compensated for my workload.
May 2020
Run away with your resume, save yourself!
Patient Services Representative in Arlington:
Pros: Friendly staff
Cons: Overworked. Underpaid. No recognition. High expectations. Managers sit on their high horse as employees stress day by day to meet expectations.

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