Highly Satisfied
Last updated Jan 28 2025
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Member Service Representative Reviews
What is it like working as a Member Service Representative?
January 2020
Underpaid and over stressed no proper training.
Member Service Representative in Surprise:
Pros: The members interact with people. I love peoplr
Cons: The members.
January 2020
Not all rules apply to everyone.
Member Service Representative in East Ridge:
Pros: My hours
Cons: Favortism.bullying managers, high mgr.turnover, non approachable director unless you schedule a appointment. Cant afford their insurance.
October 2019
Stressful.
Member Service Representative in Las Cruces:
Pros: People I work with
Cons: Overwhelmed
October 2019
To much traffic.
Member Service Representative in Austin:
Pros: Learn a lot just networking
Cons: Texas people are entitle, can let you grow
September 2019
The better side of USAA.
Member Service Representative in San Antonio:
Pros: Monday through Friday schedule
Cons: Promotion criteria changes to meet preferred individuals
August 2019
More work for the pay.
Member Service Representative in Anderson:
Pros: Co-workers, regular members and paid sick time
Cons: Management decisions, you work too hard for the pay, constant change
July 2019
I like dealing with people and get it solved long with just about all the members I have come in contact with I know how to listen to them and what ever problem they have and try my best to work it out for them.
Member Service Representative in North Charleston:
Pros: Dealing with the members and to hear that they Appreciate the help that I give to them and that they let management know it
Cons: The favouritism to certain employees and don't Appreciate the good employees so many have left for that reason
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