Information Technology (IT) Support Specialist Reviews - Page 6

3.8
(561)
Highly Satisfied
Last updated Apr 10 2025
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Information Technology (IT) Support Specialist Reviews

What is it like working as an Information Technology (IT) Support Specialist?

May 2020
No future progression available. Upper IT management & MSP don't work with the business & Team to resolve open issues in a timely manner.
Information Technology (IT) Support Specialist in Gaithersburg:
Pros: My direct manager & my team.
Cons: Constant chaos, upper management & the MSP just don't seem to care about the business or the team dealing with the day to day issues.
March 2020
Mundane.
Information Technology (IT) Support Specialist in Tampa:
Pros: Work schedule
Cons: Little or no room to grow, nepotism, rarely if ever challenged in my knowledge and experience
February 2020
Better opportunities.
Information Technology (IT) Support Specialist in Auckland:
Pros: It's a fast city and I live the environment and my home is in this city..
Cons: Small city so limited opportunities
January 2020
Experience at Decathlon.
Information Technology (IT) Support Specialist in Muntinlupa:
Pros: Autonomous and Responsibility
Cons: So many roles, you cant focus on your role because youre too busy doing the other roles
January 2020
Information Technology (IT) Support Specialist in Methuen:
Pro: Family/Work life balance. Decent benefits. Decent people at my locale. Con: Pays below industry average. Office politics persist between baby-kissing and bias department value perception (if your in the wrong department that isn't value as another, good luck seeing personal/professional development-my experience working the I.T.). In summary, if all you care about is having lots of flexibility with family/life then this is the place for you. However, if your an individual who wants to be compensated fairly against industry average as a minimum and grow over-time; good luck, unless you play the politic game exceptionally well.
January 2020
Stable Employment. Don’t expect advancement.
Information Technology (IT) Support Specialist in Charleston:
Pros: Resolving people’s technical problems. Interacting with clients.
Cons: Skill set isn’t fully utilized.
January 2020
Information Technology (IT) Support Specialist in Richmond:
I was places with this company through Insight Global. Both companies withheld information regarding what the role entailed in addition to the horrible working conditions and toxic culture. This company was directly responsible for allowing confidential employee information to be held ransom through means of an open networking infrastructure with no backups or security. If you are looking at working for this company then you should pay close attention to the reviews of previous employees, the negative ones are all true.

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