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Last updated Mar 15 2025
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Front Desk Agent Reviews
What is it like working as a Front Desk Agent?
May 2020
Front Desk Agent in Chicago:
Pros: I love talking to guests. I love chatting about where they are from and what brings them into town.
Cons: People that agrue over some petty stuff.
April 2020
Most guest make it enjoyable however the company lets you know you are expendable.
Front Desk Agent in Norfolk:
Pros: having my own work space
Cons: the pay
March 2020
A bit trifling in uncertain times.
Front Desk Agent in Tucson:
Pros: I was able to secure full time hours during the pandemic by making myself invaluable, but there is still the threat of the hotel getting shut down due to lack of business.
Cons: The uncertainty and lack of communication between departments and lack of investment back into the property that is old and suffering which is killing our review scores.
January 2020
Eh.
Front Desk Agent in Columbia:
Pros: I just started so I’m not sure.
Cons: My first day wasn’t very welcoming and training was unorganized.
January 2020
Absolute shit.
Front Desk Agent in Chicago:
Pros: I receive benefits and enough pay to cover my rent.
Cons: Poor upper management, terrible communication.
November 2019
Life changing experience.
Front Desk Agent in Baker:
Pros: The people I work with
Cons: Over worked and under paid
October 2019
Its great I work at another hotel for several years same company but like it here a lot better.
Front Desk Agent in Corpus Christi:
Pros: love my guest and co -workers very friendly atmosphere
Cons: It is hard when by yourself sometime but I usually pull through.
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