Customer Support Specialist Reviews - Page 5

4.0
(110)
Highly Satisfied
Last updated Dec 26 2024
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Customer Support Specialist Reviews

What is it like working as a Customer Support Specialist?

November 2018
Customer Support Specialist:
I love VMware. The culture is people-oriented which is very encouraging and supportive. There’s no unreasonable demands, yet the standards met are high thanks to the effort made by the management to motivate the people who are generally talented. Great hiring, great grooming and great setting of an ideal working environment!
June 2017
Customer Support Specialist in Los Angeles:
Pros: I like the fact that everyone flocks here. You get a good mix of highly qualified, intelligent people to meet and worth with. Los Angeles weather is also spectacular and is not a hinderance on commute.
Cons: Everyone flocks here. When you have a high influx of people going to a popular area, the resources dwindle. Rent is very expensive, and if you want to live somewhere cheap, you have 1-2 hour commute. The traffic is unbearable and the public transportation sucks.
April 2017
Love working in stoke.
Customer Support Specialist in Stoke-on-Trent:
Pros: Friendly, polite helpful personnel.
Cons: Pay.
September 2016
Listen and critically think to swiftly solve customer issues.
Customer Support Specialist:
Pros: The people and the culture and that my ideas matter. The fact im happy to go to work every day and I have opportunities to learn more without feeling bored in my current role.
Cons: Its hard to pay the bills sometimes.
May 2016
Customers are key to your success.
Customer Support Specialist:
Be flexible, willing to change with the changes in the medical field. Each client is different with different outcomes. There are no standard answers. One size does not all. Must listen and understand the Client's needs depending on their specialty. Must be forward thinking and willing to find solutions, not excuses. Medical field is rapidly changing. Think outside the box by using the same tools. Finally, even though the client is not sitting in front you, they will detect when you are having a "bad day" by the tone in your voice.
January 2015
Customer Support Specialist:
Pros: Having variety in my daily tasks and getting to interact with all of the departments.
Cons: I feel like the learning curve ceases to exist after a while and I'm not really challenged anymore.

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