▲16%
$65,331
Avg. Base Salary (USD)
/ year
Avg. Base Salary (USD)
10%
$52k
MEDIAN
$65k
90%
$83k
The average salary for a Customer Success Manager is $65,331 in 2025
Base Salary
$52k - $83k
Bonus
$6k - $20k
Commission
$0 - $15k
Total Pay
$52k - $101k
Is Average Entry-Level Customer Success Manager Salary in Boston, Massachusetts your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Customer Success Managers?
What Do Customer Success Managers Do?
Customer Success Manager Tasks
- Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
- Review and assess customers' progress and offer recommendations based on results.
- Ensure highest customer satisfaction and return on investment while enhancing customer experience.
- Define business objectives for the customer and develop a strategic direction for success.
Find your market worth – how it works:
Common Health Benefits for a Customer Success Manager
Medical
58%
Dental
58%
Vision
42%
None
42%
Gender Breakdown for Customer Success Managers
Female
73.3%
Male
26.7%
This data is based on 15 survey responses. Learn more about the gender pay gap.
FAQs About Customer Success Managers
What is the highest pay for Customer Success Managers in Boston?
Our data indicates that the highest pay for a Customer Success Manager in Boston is $83k / year
What is the lowest pay for Customer Success Managers in Boston?
Our data indicates that the lowest pay for a Customer Success Manager in Boston is $52k / year
How can Customer Success Managers increase their salary?
Increasing your pay as a Customer Success Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Success Manager that oversees more junior Customer Success Managers, this experience can increase the likelihood to earn more.