▼20%
$76,547
Avg. Base Salary (USD)
/ year
Avg. Base Salary (USD)
10%
$53k
MEDIAN
$77k
90%
$117k
The average salary for a Customer Success Manager is $76,547 in 2025
Base Salary
$53k - $117k
Bonus
$3k - $24k
Profit Sharing
$1k - $17k
Commission
$2k - $32k
Total Pay
$55k - $127k
Is Average Customer Success Manager Salary your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Success Managers?
What Do Customer Success Managers Do?
Customer Success Manager Tasks
- Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
- Review and assess customers' progress and offer recommendations based on results.
- Ensure highest customer satisfaction and return on investment while enhancing customer experience.
- Define business objectives for the customer and develop a strategic direction for success.
Find your market worth – how it works:
How do Customer Success Managers Rate Their Jobs?
Based on 481 responses, the job of Customer Success Manager has received a job satisfaction rating of 3.67 out of 5. On average, Customer Success Managers are highly satisfied with their job.
Common Health Benefits for a Customer Success Manager
Medical
91%
Dental
85%
Vision
79%
None
9%
Gender Breakdown for Customer Success Managers
Female
64.6%
Male
33.9%
Prefer to self-define
1.2%
This data is based on 1,957 survey responses. Learn more about the gender pay gap.
FAQs About Customer Success Managers
What is the highest pay for Customer Success Managers?
Our data indicates that the highest pay for a Customer Success Manager is $117k / year
What is the lowest pay for Customer Success Managers?
Our data indicates that the lowest pay for a Customer Success Manager is $53k / year
How can Customer Success Managers increase their salary?
Increasing your pay as a Customer Success Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Success Manager that oversees more junior Customer Success Managers, this experience can increase the likelihood to earn more.