▼21%
$95,471
Avg. Base Salary (USD)
/ year
Avg. Base Salary (USD)
25%
$89k
MEDIAN
$95k
75%
$111k
The average salary for a Customer Success Manager is $95,471 in 2025
Base Salary
$89k - $111k
Bonus
$10k - $15k
Total Pay
$98k - $136k
Is Average Experienced Customer Success Manager with Customer Relations Skills Salary in Boston, Massachusetts your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Customer Success Managers?
▼14%
What Do Customer Success Managers Do?
Customer Success Manager Tasks
- Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
- Review and assess customers' progress and offer recommendations based on results.
- Ensure highest customer satisfaction and return on investment while enhancing customer experience.
- Define business objectives for the customer and develop a strategic direction for success.
Find your market worth – how it works:
Common Health Benefits for a Customer Success Manager
Medical
100%
Dental
100%
Vision
100%
Gender Breakdown for Customer Success Managers
Male
75.0%
Female
25.0%
This data is based on 4 survey responses. Learn more about the gender pay gap.
FAQs About Customer Success Managers
What is the highest pay for Customer Success Managers in Boston?
Our data indicates that the highest pay for a Customer Success Manager in Boston is $NaN / year
What is the lowest pay for Customer Success Managers in Boston?
Our data indicates that the lowest pay for a Customer Success Manager in Boston is $NaN / year
How can Customer Success Managers increase their salary?
Increasing your pay as a Customer Success Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Success Manager that oversees more junior Customer Success Managers, this experience can increase the likelihood to earn more.