▼5%
$86,357
Avg. Base Salary (USD)
/ year
Avg. Base Salary (USD)
10%
$57k
MEDIAN
$86k
90%
$120k
The average salary for a Customer Success Manager is $86,357 in 2025
Base Salary
$57k - $120k
Bonus
$3k - $30k
Profit Sharing
$0 - $9k
Commission
$8k - $25k
Total Pay
$60k - $142k
Is Average Customer Success Manager with Customer Relations Skills Salary in New York, New York your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Customer Success Managers?
What Do Customer Success Managers Do?
Customer Success Manager Tasks
- Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
- Review and assess customers' progress and offer recommendations based on results.
- Ensure highest customer satisfaction and return on investment while enhancing customer experience.
- Define business objectives for the customer and develop a strategic direction for success.
Find your market worth – how it works:
Common Health Benefits for a Customer Success Manager
Medical
92%
Dental
88%
Vision
83%
None
8%
Gender Breakdown for Customer Success Managers
Female
72.7%
Male
27.3%
This data is based on 44 survey responses. Learn more about the gender pay gap.
FAQs About Customer Success Managers
What is the highest pay for Customer Success Managers in New York?
Our data indicates that the highest pay for a Customer Success Manager in New York is $120k / year
What is the lowest pay for Customer Success Managers in New York?
Our data indicates that the lowest pay for a Customer Success Manager in New York is $57k / year
How can Customer Success Managers increase their salary?
Increasing your pay as a Customer Success Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Success Manager that oversees more junior Customer Success Managers, this experience can increase the likelihood to earn more.