Customer Success Manager Reviews - Page 3

3.7
(481)
Highly Satisfied
Last updated Jan 28 2025
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Customer Success Manager Reviews

What is it like working as a Customer Success Manager?

April 2021
Great place to work and live.
Customer Success Manager in Atlanta:
Pros: Commute is doable from many neighborhoods and metro areas have lots to offer!
Cons: Occasional traffic if you live far from work environment
February 2021
Great Company To Work For.
Customer Success Manager in Everett:
Pros: Working with the customer to help utilize Microsoft products
Cons: Not being full time and a contract worker.
August 2020
It is stressful and I am underpaid but I enjoy managing my teams and love the people I work with.
Customer Success Manager in San Diego:
Pros: I love the people I work with
Cons: I am underpaid
July 2020
Strenuous, but rewarding.
Customer Success Manager in New York:
Pros: Builds character, rewarded for hard work, opportunities are endless
Cons: Extremely difficult to get your foot in the door, too much value placed on one's career/net worth
January 2020
It's a whirlwind adventure that's great fun but not well supported.
Customer Success Manager in Melbourne:
Pros: Working as a startup helping to decide the way we do things and solving problems
Cons: little supported and expected late hours across timezones.
January 2020
Great work life balance!
Customer Success Manager in Sydney:
Pros: Love being able to work in a flexible environment, making a difference with clients and still impact the global technology scene
Cons: Time difference with the USA & UK
January 2020
Always Very busy - not always sure why.
Customer Success Manager in Ocean City:
Pros: Love that I have to constantly train on the job and provide proof of training. Overall work is easy to complete and not much mental effort is needed. Some cool benefits, friendly environment overall
Cons: There's not much thought involved sometimes Pay is really low there large quantities of work for many clients and not much staff.

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