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Last updated Mar 16 2025
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Customer Service Team Leader Reviews
What is it like working as a Customer Service Team Leader?
February 2020
Rewarding at times but mostly exhausting and stressful.
Customer Service Team Leader in Haverhill:
Pros: Those I work directly with..and my customers
Cons: Support and understanding from Corporate. My pay and their lack of supplying adequate and additional hours to our payroll to allow for more employees to work more hours to assist in reducing workloads and stress.
February 2020
Bigger responsibilities with a lot of respect.
Customer Service Team Leader in Kolkata:
Pros: Health Benefits and Job security / stability
Cons: Currently my pay scale
February 2020
Training, Escalated Calls. Easy Job.
Customer Service Team Leader in Irving:
Pros: Benefis, Government paid holidays, ops Mgr, Helping employee’s with questions, escalated calls, giving feedback to improve processes of workflow to make csrs jobs more efficient.
Cons: To many relatives working there, only get 30 minute lunch
January 2020
Gives opportunity to interact with customer and know their requirements.
Customer Service Team Leader in Bhubaneshwar:
Pros: Work Environment
Cons: Micro Management
January 2020
What a load of bull.
Customer Service Team Leader in Brisbane:
Pros: Some people that work there, discounts on food (but literally cannot afford it)
Cons: Not being given more then a small amount of hours because I am slightly older than everyone I work with (15-16 yr olds)
January 2020
Enjoyable but at times stressful.
Customer Service Team Leader in Pembroke:
Pros: Interacting with people
Cons: Performance and pay are based on who likes you
January 2020
Sometimes stressfully but also enjoyable.
Customer Service Team Leader in Pembroke:
Pros: Pay
Cons: Your performance and opportunities are based on who likes you
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