Highly Satisfied
Last updated Mar 16 2025
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Customer Service Team Leader Reviews
What is it like working as a Customer Service Team Leader?
July 2020
Great Support from Management.
Customer Service Team Leader in Singapore:
Pros: camaraderie between critical departments to ensure TAT is kept to the shortest
Cons: contract job is a norm
May 2020
Taking a lot of responsibilities that are out of my competencies.
Customer Service Team Leader in Krakow:
Pros: The trust and freedom to perform my tasks
Cons: Lack of guidance
May 2020
Brilliant.
Customer Service Team Leader in Belfast:
Pros: Ever changing environment, never boring, plenty of opportunity to develop
Cons: Working until 9PM some evenings and weekends
May 2020
Service leader.
Customer Service Team Leader in Machias:
Pros: I work with a great team. Everyone trys to help each other.
Cons: When you have people take shifts to help cover then call out.
April 2020
It is really great being able to helpnshape and mold agents and help them succeed in there task or job.
Customer Service Team Leader in Dallas:
Pros: Helping others
Cons: Not appreciated
March 2020
The job itself is fulfilling. The people and the pay, I'm starting to question.
Customer Service Team Leader in Pasig City:
Pros: Sleuthing around and investigating cases.
Cons: The unnecessary drama.
March 2020
Great place to work!
Customer Service Team Leader in Fort Wayne:
Pros: I love the satisfaction of seeing my efforts come alive in the happiness of my team!
Cons: Individuality is not as highly respected as I would like to see it.
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