Highly Satisfied
Last updated Jan 29 2025
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Customer Service Supervisor Reviews
What is it like working as a Customer Service Supervisor?
June 2015
Rewarding, knowledgeable, interesting, being able to interac.
Customer Service Supervisor:
Pros: Being able to learn about home décor and every part of home improvement, and being able to see customers happy with the positive outcome, also being able to train associates are in their specific field or department.
May 2015
Customer Service Supervisor:
Pros: Health insurance benefits, 401k option, business hours.
Cons: Work load, unfair pay rate, covering shifts for people who call out, assigned tasks that are not my responsibility, high stress environment.
May 2015
Bullet to the head.
Customer Service Supervisor:
Pros: Everything no complaints at all.
Cons: Nothing bad to be said.
May 2015
Customer Service Supervisor.
Customer Service Supervisor:
Pros: I am responsible for overseeing the representatives on the customer service line. I have tasks that only I complete for the department.
Cons: At a Casino, the customer base tends to be negative and are very derogatory towards employees and supervisors alike. The interdepartmental communication is lacking. I do not have a set schedule and am expected to stay later than scheduled during peak hours for special events.
May 2015
Engaging customers.
Customer Service Supervisor:
Pros: The empowerment to make decisions.
Cons: Communication with managers and employees.
March 2015
ATCO Electric Customer Service Supervisor.
Customer Service Supervisor:
Pros: Providing Great Customer Service.
Cons: Long hours, poor compensation. Staff making more than supervisors.
February 2015
Great with customers always availuable reliable.
Customer Service Supervisor:
Pros: Everything but pay I feel like I'm not being givin enough for my experience.
Cons: The pay isnt good I dont feel like im getting enougj for experience.
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