Highly Satisfied
Last updated Jan 29 2025
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Customer Service Supervisor Reviews
What is it like working as a Customer Service Supervisor?
October 2016
Not the best.
Customer Service Supervisor:
Pros: Working as a leader.
Cons: They won't pay what you ask for.
October 2016
Corporate Culture, Work Flexibility, Office Conditions, Perk.
Customer Service Supervisor:
Pros: Great customer Service, My relationship with my tellers and customers. Our Core Values: We are family, We act with a servant heart, We have fun. We provide excellent service to customers in need. Great Company to work for.
Cons: When we went to a pawn store and When they closed my store down.
September 2016
Customer Service Supervisor:
Pros: The clients.
Cons: Changing schedule.
September 2016
Customer Service Supervisor:
Pros: Ability to make my own schedule. Some decision making rights.
Cons: Little opportunity for growth. Poor pay. No bonuses.
August 2016
Customer Service Supervisor:
Pros: Free Coffee, tips, regular customers, variety in work.
Cons: No smoke breaks, not paid accordingly, favourtism is high, supposed to be part time but get 40 hours a week at least.
July 2016
Communication.
Customer Service Supervisor:
To be effective communication is key. Not allow from your superiors but to the front line staff, you must be as honest and transparent as possible.
June 2016
Help me with what I deserve!
Customer Service Supervisor:
Pros: The great part about my job is the people I work with, both customers in & around the community and as well as the team members I work with on a daily basis.
Cons: My pay rate, I feel like minimum wage is not enough for a supervisor with my duties. I look after everything in the owner & also mangers absence everyday from monday - friday for the evening shift. We currently just have the owner above me (supervisor) as well as another morning supervisor and two part timers as well that we (morning supervisor & myself) are above.
I feel like I have taken on more responsibilities than I should have for the pay I am receiving, before having an official raise offer.
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