Highly Satisfied
Last updated Jan 29 2025
Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
August 2016
Answer Calls and Create Opportunities.
Customer Service Representative (CSR):
Pros: I have the opportunity to branch out in the Health and Wellness field in my office, which is one thing I am very interested in, so it doesn't feel like a burden to do it. I especially like when I plan events and they go without a hitch and are successful.
Cons: There is a common idea of antiquated practices about communication, positions and gender roles in this office.
August 2016
Customers are very hard to deal with. Learned a lot.
Customer Service Representative (CSR):
Pros: Customers. I love working with people. Understand their needs. Mostly I have a good relationship with customers.
Cons: The control and the negative atmosphere.
August 2016
Customer Service Representative (CSR):
Apathy towards your customer's. Listen to what they have to say. They want to be heard and validated.
August 2016
More about pistons.
Customer Service Representative (CSR):
To take notes on everything.
August 2016
Young, intelligent, enthusiastic, hard worker.
Customer Service Representative (CSR):
Pros: I learn something everyday and to help people.
Cons: Having not to reach target.
August 2016
Work.
Customer Service Representative (CSR):
Pros: The job environment and mainly my co-workers.
Cons: No to little help from other employees because they usually only have one person scheduled per shift.
August 2016
Have patience and try your best to help keep the customer ha.
Customer Service Representative (CSR):
Have patience and try your best to keep the customer happy.
Customer Service Representative (CSR) Job Listings
Featured Content
‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›