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Last updated Jan 29 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
November 2022
One of my Best Employers.
Customer Service Representative (CSR) in Phoenix:
Pros: Overall the people: peers, managers, CSE, and Leadership team. Also, most of the customers.
Cons: I love working from home. As a part time employee with no medical, dental, vision insurance coverage, I would like my internet and phone plan paid for by my company. And, I would like some type of medical, dental, vision, life insurance affordable coverage options and subsidiaries for said coverage as part of the compensation, and not lowering my existing wage or affecting my future potential wages.
October 2022
📍
Customer Service Representative (CSR) in Portmore:
Pros: The environment and the pay 🙂.
Cons: The managements communication and how much empty and care they show towards your health.
October 2022
Varies by location. Some great, some awful.
Customer Service Representative (CSR) in Carlisle:
Pros: Simple work with a purpose, making the stressful situation of moving just a little easier for folks
Cons: External factors outside of our control determine what equipment is available or not, and isn't very well communicated by upper management
October 2022
Branch Manager allowed free reign with little to no consequences.
Customer Service Representative (CSR) in Cloverport:
Pros: My coworkers.
Cons: Branch manager is not kept in check and administration has their heads in the clouds.
October 2022
There is no communication and you are left in the dark how to perform your job. You are not noticed for a job done well but if you do something wrong you will hear about it.
Customer Service Representative (CSR) in Louisa:
Pros: I am loyal to my customers and my salesmen
Cons: lack of organization and communication.
September 2022
I enjoy my job! I feel Iake a difference!
Customer Service Representative (CSR) in Concord:
Pros: I live it I just feel that I'm worth more
Cons: Other shifts don't do their jobs, hence I do all the cleaning
September 2022
Customer Service Representative (CSR) in Melbourne:
Pros: Get to work from home now, genuinely good onboarding, 2 paid weeks of training before another 2 weeks of supervised work and plenty of avenues to reach out for help.
Cons: Call center work is monotonous
Customer Service Representative (CSR) Job Listings
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