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Last updated Jan 29 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
January 2023
Underpaid, Undervalued, but At Least There's Dental.
Customer Service Representative (CSR) in Regina:
Pros: That I'm trusted to manage a remote location and its clients alone
Cons: Zero inclusion from the main labs and no assistance when things are busy
January 2023
Good Opportunity.
Customer Service Representative (CSR) in Toronto:
Pros: Free coffee, compensation for travel and training, opportunity for other positions internally.
Cons: No opportunity for over time pay, compensation for extra time stayed, Lack of physical activity stuck at a desk.
January 2023
Nothing good can be found here.
Customer Service Representative (CSR) in Brisbane:
Pros: The period when we were allowed to work remotely was great. After that? Not so great.
Cons: There is nothing good to be found in this company. The management is pretty lackluster. The managers lack a clear direction for the company, and they're not at all effective in leading and managing the employees. The work atmosphere and environment is as bland as it can get, and the compensation packages aren't near as good as the company's competitors.
January 2023
Better than others.
Customer Service Representative (CSR) in Wheeling:
Pros: The communications and relationships I've built with some
Cons: Not always communication on changes. Different rules made by different people not steady on policies and rules
January 2023
It is a very relaxing job that is not very stressful. It is also vey rewarding and provides you with all of the tools you need to be successful at work.
Customer Service Representative (CSR) in Tampa:
Pros: That I am able to work from home and also it is very easy to communicate with my coworkers and supervisors
January 2023
I like the people here, overall..
Customer Service Representative (CSR) in Portland:
Pros: Diversity and lots of potential for growth
Cons: Inclement weather when commuting
December 2022
Engaging and keeps me very busy.
Customer Service Representative (CSR) in Seattle:
Pros: Keeps me engaged and I feel like I’m doing important work and I’m never bored.
Cons: The long hours and sometimes having to work 7 days per week just to keep my head above water.
Customer Service Representative (CSR) Job Listings
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