Highly Satisfied
Last updated Jan 29 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
February 2014
Co workers.
Customer Service Representative (CSR):
Pros: Knowing that I am making a difference at work.
Cons: Dealing with disrespectful people.
February 2014
Customer Service Representative (CSR):
Pros: Lots of responsibly for high value orders.
Perks.
Bonus.
Cons: Not great opportunities to advance.
February 2014
CSR Land.
Customer Service Representative (CSR):
Pros: I enjoy my shift. I work 12 hours Sun-Tues and 4 hours Wednesday. The people I work directly with also make the job bearable.
Cons: Upper management does not care about people in lower levels. They pretend to, but it's all a show. Lower level managers are more worried about padding their own resume than addressing actual issues. My direct supervisor comes up with petty "constructive criticisms" that are only meant to tear down the person they are aimed at.
January 2014
Pay Compensation.
Customer Service Representative (CSR):
I would advise someone that the shown pay scale would not come and be addressed during the tenure with the bank and also that high sales results are more important than the customer relationship when looking at moving on.
January 2014
Pay.
Customer Service Representative (CSR):
Work elsewhere for you dont get paid enough.
January 2014
Customer Service Representative (CSR):
You need to care about customers to love this job otherwise find another job.
December 2013
Good listening skills.
Customer Service Representative (CSR):
Pros: Helping people solve their problems.
Cons: Rude people who call and do not listen to you.
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