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Last updated Jan 29 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
November 2014
Boring, stressful.
Customer Service Representative (CSR):
Pros: Helping customers and talking to coworkers.
Cons: Working outside and no consistency.
November 2014
Flexible.
Customer Service Representative (CSR):
Pros: Flexible hours, hour lunches.
Cons: Sitting for 8 hrs a day, have to work some holidays, not moving around.
November 2014
Coproate culture.
Customer Service Representative (CSR):
Pros: Helping people and taking orders.
Cons: Building trucks for deliveries.
November 2014
Learn and Grow.
Customer Service Representative (CSR):
Take every opportunity to learn and grow with the challenges you face everyday. Do not be afraid to fail.
October 2014
Customer Service Representative (CSR):
Pros: People I work with are smart and are team players.
Variety of work.
Low stress level.
Cons: None.
September 2014
Not good but also no bad.
Customer Service Representative (CSR):
Pros: It's a desk job, working in an air conditioned office.
Cons: Back pain ,neck pain, stressand and a whooping 9 hrs.
September 2014
To Be The Best Customer Service Representative.
Customer Service Representative (CSR):
Always stay positive.
Follow up frequently - even when you don't have an answer.
Do not tell the customer you cannot help - find the answer.
Go outside the box or go the extra mile.
LISTEN TO THE CUSTOMER.
Check your work - mistakes not acceptable.
Always know who you are speaking to, to follow up or later verification.
Keep all communication trails.
KNOW YOUR PRODUCTS.
YOU'RE THE FIRST CUSTOMER CONTACT-MAKE A GOOD IMPRESSION.
Customer Service Representative (CSR) Job Listings
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