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Last updated Jan 29 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
November 2015
Advice.
Customer Service Representative (CSR):
Be on time, no talking, pay attention, always put notes or leave a trail.
November 2015
No way to get ahead.
Customer Service Representative (CSR):
Make sure you have performance reviews each year and if more work is added all year long ask for the raise.for so many of my 17 years I trusted this c ompany to pay what was right but they never offered job reviews or raises.the boss would always say the company was cutting back and no raises were available and the whole time she was getting 80.000 plus a yr with huge bonuses.i can't give any advice as to how to excel on this job except to be upfront and not be taken advantage of.
November 2015
A Good Oportunity though pay is not competitive.
Customer Service Representative (CSR):
Pros: PLS offers a fast pace career opportunity with a casual uniform. You are work for advancement and upper management notices how well you perform.
Cons: I took a 4 dollar pay cut to work for this company and other people in the same field make about a 1.50 more than I do now.
November 2015
Customer Service Representative (CSR):
Pros: Pays the bills. Good temporary job. Great for people without higher education.
November 2015
That the paid their employees better and fairly.
Customer Service Representative (CSR):
Don't ever think a customer service job is not important because you are the fine-line between the customer and the company and if the customer is not happy and refuses to shop at the companies stores then the company will deteriorate.
Without customers there will not exist a business .
November 2015
It pays the bills.
Customer Service Representative (CSR):
Pros: Discounted services, work on a nice building.
Cons: No real job advancement beyond moving to another state. Mismanaged, complaints take to long to resolve. You are guilty till proven innocent for everything. Who your manager is affects your job outlook and how stats are interpreted.
November 2015
I love working with customers and helping with their needs.
Customer Service Representative (CSR):
Pros: The co-workers and customers.
Cons: Always over worked and unappreciated.
Customer Service Representative (CSR) Job Listings
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