Highly Satisfied
Last updated Jan 29 2025
Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
March 2016
I wish I had more experience in the Packaging Product Indust.
Customer Service Representative (CSR):
Learn all you can about the different vendors, products and what your customers do.
March 2016
Horrible.
Customer Service Representative (CSR):
Pros: Nothing, just assisting the customers in a timely, efficient manner.
Cons: No structure, no leadership.
January 2016
Corporate Culture.
Customer Service Representative (CSR):
Pros: Family is first and there is a genuine concern for the individual as a person.
Cons: I'm utilized as a Loan Assistant but not promoted to or paid for this position.
Career development is limited to those who wish to relocate or currently live in other locations.
Promotions are often given based on family or friendship ties with the owner or other preferred managers.
January 2016
WORK TO GET BETTER KNOWLEDGE.
Customer Service Representative (CSR):
Pros: Talking with different kind of people. Which teach us lots of knowledge.
Cons: Knowledge full.
January 2016
It's a new learning experience everyday.
Customer Service Representative (CSR):
Keep up with the on going changes in banking, keep lots of notes.
January 2016
Its enjoyable.
Customer Service Representative (CSR):
Pros: Helping for people in different ways... And listen to their appreciate..
Cons: Feel bad about management.
January 2016
Copier technician.
Customer Service Representative (CSR):
People skills are extremely important. Fixing the customer is the first thing and then repair the equipment. A good listener is what an upset customer needs. Reassure the customer that everything will be taken care of in a timely manner and explain in plain English the steps that will be taken to repair and any follow ups that you will do to see everything stays working ok.
Customer Service Representative (CSR) Job Listings
Featured Content
‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›