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Last updated Jan 29 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
July 2022
It is very wonderful very hard worker im people person I get along with everyone I have close friendship with all my policyholder.
Customer Service Representative (CSR) in Monroe:
Pros: my policyholder helping my policyholder begin able to help them talk with them solve there issue
Cons: when i have to talk to a family member when they lose family member
July 2022
To assist, retain and resolve the queries.
Customer Service Representative (CSR) in Dehradun:
Pros: I’m free to make my own decisions and management is the key role
Cons: Appreciation of work
July 2022
I like what I do, but it’s not a fair pay.
Customer Service Representative (CSR) in Toronto:
Pros: The culture and operations
Cons: Below average pay, no appreciation
June 2022
Customer Service Representative (CSR) in Summer Shade:
Pros: I enjoy the customer interactions and relationships. Easy work, when others will do their share of the job duties.
Cons: PTO earnings aren’t great
June 2022
Difficulties working with public.
Customer Service Representative (CSR) in Rochester:
Pros: Interactions & solving problems for people
Cons: Supervision tend to micromanagement
June 2022
Good and bad.
Customer Service Representative (CSR) in Durban:
Pros: I love the overall culture and values of the business itself. I cannot fault the entire organization when I have an issue with my salary and growth as an individual in my specific department. I completely agree with Discovery's vision for its customers.
Cons: My salary, the operational hours of our stores. We are considered a retail store when I believe we merely work in a retail environment.
June 2022
Best Employer I've ever worked for.
Customer Service Representative (CSR) in Dartmouth:
Pros: The positive work environment.
Cons: Nothing in particular. All jobs have a level of stress.
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