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Last updated Jan 29 2025
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Customer Service Manager Reviews
What is it like working as a Customer Service Manager?
May 2020
Family.
Customer Service Manager in Sheboygan:
Pros: The genuine gratitude a guest feels towards me when I try my best to fix the issue.
Cons: the fact that hard working employees get more work and more expectations put on them but those who do little to no work for the same pay get much more lenient treatment.
April 2020
Great place to work and many opportunities to explore.
Customer Service Manager in Irving:
Pros: The variety of opportunities and cultures to experience, learn.
Cons: The current situation with COVID.
April 2020
Not getting compensated for what I do to make the company look good.
Customer Service Manager in Washington:
Pros: I like working in the health and fitness field
Cons: Not being compensated by what I am required to be in the municipality that I work in, in accordance to what my position is, and performing an additional management position that is not my responsibility, and not getting compensated for it
February 2020
Act like a premium banker to customer to offer unmatched customer experience.
Customer Service Manager in Singapore:
Pros: Moving with the evolving technology and way of working to Agile and AI
Cons: Lack of communication from management level to working level
February 2020
A lot of work, problem solving and thinking for others.
Customer Service Manager in New York:
Pros: I get a rush when a job is completed with absolute perfection
Cons: I am bored after doing the same thing for 20 years and I’m looking for a new challenge
February 2020
Customer Service Manager in Dubai:
Pros: Very international
Cons: Takes lot of efforts to get simple things done, both on personal and professional level
January 2020
Play at your own risk.
Customer Service Manager in Whitestone:
Pros: i love what I do
Cons: discouraged, when all you see is the men with promotions.
don't feel appreciated nor compensated fairly, considering the years I have been employed here
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