Highly Satisfied
Last updated Jan 29 2025
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Customer Service Manager Reviews
What is it like working as a Customer Service Manager?
January 2021
Working Hard.
Customer Service Manager in Dallas:
Pros: Being able to provide a healthy product to people.
Cons: Headcount is always tight, we are understaffed.
January 2021
Positive & Changes everyday,
Customer Service Manager in Nottingham:
Pros: Helping resolve customer issues & continue the good name of Snowden in the industry
Cons: Communication and lack of procedures
January 2021
Customer Service Manager in Toronto:
Pros: Everything is very close when commuting and there is always something to do. I don't need a car.
Cons: The pollution and smog.
November 2020
Compensation could be better for a person whom has given 25 years.
Customer Service Manager in Derry:
Pros: The clients have become like family.
Cons: The ability not to work remotely
October 2020
Tragic.
Customer Service Manager in Hong Kong:
Pros: Some of my supervisors are great, they know i bear a lot of duties and they will give emotional support
Cons: People give too much work that is out of my responsibilities and no one is there to help or consult
October 2020
Person with Many Hats.
Customer Service Manager in Chicago:
Pros: I love helping associates develop professionally and personally.
Cons: Not always clear guidelines to follow
September 2020
Sometimes rewarding but stressful without resources.
Customer Service Manager in Pompano Beach:
Pros: My team and my customers
Cons: Micro management and lack of empathy
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