Highly Satisfied
Last updated Jan 24 2025
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Customer Service Associate Reviews
What is it like working as a Customer Service Associate?
July 2021
Stressful, Over Worked and paid poorly.
Customer Service Associate in Buffalo:
Pros: The opportunity to work remotely
Cons: Management doesn't go to bat for for his team, Overly worked
July 2021
Customer Service Associate in Sussex:
Cons: The hours are very up and down. This may be due to being a part time worker, but there is little communication about changes in hours and that is frustrating
February 2021
No future.
Customer Service Associate in Lexington:
Pros: I like most of my co workers and the office is 5 minutes from home
Cons: They don't post certain jobs, create jobs for certain people there are no opportunities to advance unless you are white and male
February 2021
Pfsweb review.
Customer Service Associate in Dallas:
Pros: I like that they're understanding that there's a housed around us with children and other needs that will result in us sometimes needing a moment. I was originally recruited through a staying agency after covid, but somehow wasn't aware of it so for the past4 months is actually been working for the agency until Friday when I got an offer letter to go permenant! We're in the middle of negotiations so....fingers crossed
Cons: I don't like that communication about important things tussle longer than they should to get to us. The agency deceived me and others but saying that were have a full time 1 hour lunch job. Turns out those lunches are only on the weekend, that everyone only works one of. I was told $13.5 for pay but for 12.5 for training and 13 once in the floor-once again never mentioned. Plus, at times it feels like you can't get help in the middle of a call if you need it
January 2021
Customer Service Associate in Augusta:
Terrible Leadership.
Never Listened to.
Terrible Leadership.
Always working on Christmas since 10/2016.
Terrible Leadership.
Always working on the Holidays.
Terrible Leadership.
Always working on Holiday.
Terrible Leadership.
Always working on the Holidays.
January 2021
Not hard but aggravating.
Customer Service Associate in Statesboro:
Pros: The people I work with are the reason I’m still there
Cons: I’m required to do manager position roles and is very rarely compensated for such.
December 2020
I have been in retail for over 48 years.
Customer Service Associate in Williamsburg:
Pros: Willamsburg is a great for me not having to travel far.
Cons: Traffic get a little busy
Customer Service Associate Job Listings
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