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Last updated Jan 19 2025
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Call Center Team Lead Reviews
What is it like working as a Call Center Team Lead?
November 2019
Inconsistent.
Call Center Team Lead in Appleton:
Pros: Flexible hours, casual dress code, some great colleagues.
Cons: Poor senior leadership decisions and lack of communication and accountability among colleagues.
March 2019
It is not filled with joy.
Call Center Team Lead in Scranton:
Pros: Coworkers
Cons: Working under the current upper management because if favoritism and bullying.
February 2019
Great.
Call Center Team Lead in Johannesburg:
Pros: Transport
Cons: Crime
January 2019
Pressurizing.
Call Center Team Lead in Limerick:
Pros: The people
Cons: The constant pressure trying to defend the blame from the client that the call centre is at fault/do more
January 2019
They hate anglophones.
Call Center Team Lead in Montréal:
Pros: the city life is amazingly calm
Cons: Transit is a burden
January 2019
Challenging.
Call Center Team Lead in Johannesburg:
Pros: Being able to assist residents with basic services.
Cons: Non co-operation from other departments
October 2016
High Stress levels. Lots of Pressure. Multi tasking.
Call Center Team Lead:
Pros: The people I work with.
Ability to indirectly assist people in emergencies.
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