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Last updated Jan 17 2025
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Call Center Representative Reviews
What is it like working as a Call Center Representative?
October 2015
A Living Hell.
Call Center Representative:
Pros: I like gaining experience.
Cons: Lack of office communication.
October 2015
Call Center Representative:
Pros: I like connecting with people every day and helping them and making their day just a little bit better.
Cons: The stress is a big dislike, but it comes with customer service.
September 2015
Energetic environment.
Call Center Representative:
Pros: The experience I gain.
Cons: Maximum work, minimum wage.
August 2015
That you would obtain health issues from being chained to de.
Call Center Representative:
Consider better head set and move on breaks etc.
April 2015
Great service.
Call Center Representative:
Pros: Benefits, room for advancemenT, pay.
Cons: Incentive is hard to obtain, metrics, schedule.
March 2015
Dealing with Unruly people on phone calls.
Call Center Representative:
Pay attention to people questions.
Make sure you answer people questions.
Always research the questions before giving people your opions.
March 2015
I should have known the work load first.
Call Center Representative:
Be confident. Dont get to affected if you have irate customers be patient. You have to be smarter than our customers. Remember we are the experts that's why they are calling us. You always have to be polite to sound pleasant over the phone but of course be firm with the resolution you gonna provide to your customers.
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