Working at U.S. Social Security Administration (SSA)

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Ratings for U.S. Social Security Administration (SSA)

  • Appreciation
    3.2
  • Company Outlook
    3.6
  • Fair Pay
    3.1
  • Learning and Development
    3.1
  • Manager Communication
    3.7
  • Manager Relationship
    3.9
  • Pay Policy
    3.1
  • Pay Transparency
    3.9
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U.S. Social Security Administration (SSA) Reviews

What is it like working at U.S. Social Security Administration (SSA)?

Hard work on a deadline.
Claims Adjuster / Examiner / Investigator in San Juan:
Pros: helping people
Cons: dealing with bureaucratic rules and policies, and having to watch some employees do nothing all day while everyone else works
Rewarding and challenging one that requires dedication and engagement.
Customer Service Representative (CSR) in Denver:
Pros: Interacting wit a diverse yet appreciative clientele and workforce
Cons: The incredible workload and backlog
Like taking a beating in order to save a life or at least the day!
Customer Service Representative (CSR) in Cincinnati:
Pros: Everyone has their own story to tell....
Cons: Being a verbal punching bag. Some fats are just exhausting but we keep on keeping on..
Fast paced and rewarding.
Insurance Claims Specialist in Washington:
Pros: I get to help people who are disabled and no longer able to work, or are retiring after many years of hard work.
Cons: Management organization, lack of communication between the staff and management, low morale at times.
Helping people.
Claims Representative:
Pros: Dealing with the public.
Cons: N/A.
It sucks!
Claims Representative:
Pros: Helping disabled individuals receive income.
Cons: Workload is to heavy for one person to handle.