Working at SMS Assist

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Ratings for SMS Assist

  • Appreciation
    3.4
  • Company Outlook
    3.8
  • Fair Pay
    2.8
  • Learning and Development
    2.8
  • Manager Communication
    3.6
  • Manager Relationship
    4.4
  • Pay Transparency
    3.0
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SMS Assist Reviews

What is it like working at SMS Assist?

I am given a lot of autonomy to create a process that makes a big impact.
Director, Strategic Sourcing in Chicago:
Pros: I am a part of a great team.
Cons: I am not confident all the work is appreciated.
New Leadership heading the wrong way.
Senior Vice President (SVP), Operations in Chicago:
Pros: I've been able to build an entire Customer Service function from the ground up
Cons: New management is heading in the wrong direction
Team Lead, Operations:
I found out I was paid $5K less a year than a man hired for the same role who had less experience. When I was promoted, I was not allowed to negotiate for a salary increase. If you need to work here, I recommend negotiating a high salary at the beginning as 40% of people quit after 1-2 years anyway due to burnout.

Most Popular Benefits at SMS Assist

Retirement & Financial Benefits
Profit Sharing
401(k) Plan
Health & Insurance Benefits
Dental Insurance
Health Insurance