Working at Cone Health

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Ratings for Cone Health

  • Appreciation
    3.4
  • Company Outlook
    3.9
  • Fair Pay
    2.2
  • Learning and Development
    3.6
  • Manager Communication
    3.6
  • Manager Relationship
    3.9
  • Pay Policy
    2.8
  • Pay Transparency
    2.4
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Cone Health Reviews

What is it like working at Cone Health?

Working as a Medical Office Supervisor is very challenging. You have to balance managing staff, provider and patient satisfaction.
Medical Office Supervisor in Charlotte:
Pros: I love making a difference in the lives of our patients and community.
Cons: The pay does not seem to equal my worth .
Serve as the principal customer service liaison to multiple clients. In addition, responsible for the life safety and communications hub for our patients, visitors and employees in the health system.
Service Desk Analyst in Greensboro:
Pros: Help patients, customers(vendors), families and staff.
Cons: Having to wait for shift relief. Pay
Mixed reviews.
Surgical Technologist in Greensboro:
Pros: Exactly, what I was hired to do. Be an excellent surgical technologist and help the surgeon and patient.
Cons: The pay
Lab director is never there. There is no recognition for work well done. Little to no supervision, therefore coworkers have no consequences for anything.
Certified Phlebotomist in Reidsville:
Pros: Interaction with patients
Cons: No appreciation. Left to work shifts by yourself. Extreme discrimination
Rewarding.
Security Officer/Guard in Greensboro:
Pros: The people I work with
Cons: Nothing... I am just used to having 100-1,200 people working under my supervision and making nothing less than 3x more than my current salary. Cone is a good place
Middle and upper management bases provider care on numeric data provided by another company and have never practiced medicine.
Urgent Care Nurse Practitioner (NP) in Greensboro:
Pros: Decreased amount of paper work; freedom in decision making; type of work.
Cons: Emphasis is on patient satisfaction, give patient's what they want, not need. There is no acceptable defense for the provider no matter what the complaint, valid or not.Get the patients in and out as fast as possible. (This is most important). Accurate, thorough documentation discouraged as it takes too long. Better to get that patient out of there! Where and who is the upper management? They only understand numeric data, not the function or activities of employees of urgent care or the specific population it serves. Priorities are to save money by eliminating older more experienced HCP's and hiring new graduates to take their place because the hospital has overextended its finances. VERY HIGH turnover rate of health care providers. Some persecution as a christian in terms of scheduling every Sunday a work day, and as an older male. Nursing,MA staff often disrespectful and insubordinate.