Avg. Base Salary (GBP)
The average salary for a Product Support Engineer is £32,159 in 2025
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What is the Pay by Experience Level for Product Support Engineers?
What Do Product Support Engineers Do?
- Analyze and resolve customer concerns and problems, diagnose the root cause, and document interactions.
- Provide on-call and ongoing troubleshooting, technical, and hardware advice and suggestions.
- Support remote and local upgrades, installations, and maintenance.
- Conduct trainings and create documentation for other engineers, users, and other audiences.
FAQs About Product Support Engineers
What is the highest pay for Product Support Engineers?
Our data indicates that the highest pay for a Product Support Engineer is £47k / year
What is the lowest pay for Product Support Engineers?
Our data indicates that the lowest pay for a Product Support Engineer is £25k / year
How can Product Support Engineers increase their salary?
Increasing your pay as a Product Support Engineer is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Product Support Engineer that oversees more junior Product Support Engineers, this experience can increase the likelihood to earn more.