▼8%
£9.21
Avg. Base Hourly Rate (GBP)
/ hour
Avg. Base Hourly Rate (GBP)
10%
£7.91
MEDIAN
£9.21
90%
£10.31
The average hourly pay for a Customer Service Assistant is £9.21 in 2025
Hourly Rate
£8 - £10
Bonus
£48 - £1k
Total Pay
£16k - £22k
Is Average Customer Service Assistant Hourly Pay in United Kingdom your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Assistants?
What Do Customer Service Assistants Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Assistant
Medical
14%
Dental
4%
Vision
6%
None
85%
Gender Breakdown for Customer Service Assistants
Female
58.0%
Male
40.6%
Prefer to self-define
1.4%
This data is based on 69 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Assistants
What is the highest pay for Customer Service Assistants?
Our data indicates that the highest pay for a Customer Service Assistant is £10.31 / hour
What is the lowest pay for Customer Service Assistants?
Our data indicates that the lowest pay for a Customer Service Assistant is £7.91 / hour
How can Customer Service Assistants increase their salary?
Increasing your pay as a Customer Service Assistant is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Assistant that oversees more junior Customer Service Assistants, this experience can increase the likelihood to earn more.