United Kingdom
Job
Customer Support Specialist

Average Customer Support Specialist with Information Technology (IT) Support Skills Salary in United Kingdom

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Job Details
Skills
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£21,000
/ year

Avg. Base Salary (GBP)
25%
£18k
MEDIAN
£21k
75%
£26k

The average salary for a Customer Support Specialist is £21,000 in 2025

Base Salary
£18k - £26k
Bonus
£0 - £1k
Total Pay
£18k - £29k
Based on 9 salary profiles (last updated Oct 24 2020)
Is Average Customer Support Specialist with Information Technology (IT) Support Skills Salary in United Kingdom your job title? Find out what you should be paid
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What Do Customer Support Specialists Do?

Customer Support Specialist Tasks
  • Work with customers to resolve tickets, following protocols.
  • Record and document interactions, problems, and resolutions.
  • Triage requests and send to other staff where appropriate.
  • Update user documentation and frequently asked questions.
Find your market worth – how it works:

Common Health Benefits for a Customer Support Specialist

Medical
38%
Dental
25%
Vision
13%
None
63%

Gender Breakdown for Customer Support Specialists

Male
85.7%
Female
14.3%
This data is based on 7 survey responses. Learn more about the gender pay gap.
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FAQs About Customer Support Specialists

What is the highest pay for Customer Support Specialists?

Our data indicates that the highest pay for a Customer Support Specialist is £NaN / year

What is the lowest pay for Customer Support Specialists?

Our data indicates that the lowest pay for a Customer Support Specialist is £NaN / year

How can Customer Support Specialists increase their salary?

Increasing your pay as a Customer Support Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Support Specialist that oversees more junior Customer Support Specialists, this experience can increase the likelihood to earn more.

WHAT AM I WORTH?
What your skills are worth in the job market is constantly changing.
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